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The Sales Associate drives sales and provides exceptional customer service, while engaging our customers and exhibiting an elevated level of product knowledge and expertise
When assigned to the sales floor:
Drives store sales and growth by personally selling to customers
Proactively engages with customers, reads cues and responds effectively
Provides customers with the perfect bra fit by asking effective questions
Converting returns, offers and other promotions into larger sales
Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently
Reinforces customer buying decisions at checkout and encourages purchase of additional items
Recovers cash wrap selling zone and “go-backs”
When assigned to processing and replenishment:
Processes merchandise to be floor ready and maintains back room and under stock to brand standards
Replenishes merchandise to brand standards to ensure product is placed on the sales floor
Assists with other projects as needed including markdowns, re-tickets, and mark out of stock
When assigned to floorset activity:
Executes floorset proficiently
Understands and adheres to brand standards
Assists with maintenance of back room and under stock
Driving top line store sales results and growing the business
Maintaining focus on bras as the premier product differentiator
Preparing for each shift by knowing sales, promotions, and procedures
Recovering and replenishing merchandise
Understanding and adhering to visual merchandising standards
Assisting in housekeeping and reporting maintenance issues
Building awareness and skills in loss prevention
Supporting store strategy to reduce shrink
Providing a safe working environment
This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks