Sales Lead Needed - Brea, CA

Posted on: 06-30-2025 08:16 AM PST

Job Description:

The Associate Lead is primarily responsible for supporting management in general operations of the store to ensure a great customer experience and maximum profitability
Performs various sales and register transactions
Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner
Performs basic operations activities including cash handling and reporting, price changes, merchandise handling, and open and closing duties; reviews time sheets and other payroll documentation for accuracy and submits as appropriate
Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full
Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on operational policies regarding payment and exchanges, and security practices
Maintains knowledge of current sales and promotions; presents and displays merchandise in accordance with current promotions and standards
Supports and administers receipt and dispatch of inventory and supplies according to company policy
Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers
Prepares weekly schedules to ensure proper floor coverage within fiscal guidelines
Models’ sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires
Builds and maintains a solid customer following through clienteling and wardrobing
Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management
Participates in and facilitates visual directives including monthly store sets and merchandise replenishment
Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner
Assists in the development of store associates; interprets Key Performance Indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations
Other duties as assigned
◦ Living the Chico’s FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance
Manages Complexity
◦ Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems

Job Requirements:

Culture
Plans and Aligns
◦ Planning and prioritizing work to meet commitments aligned with organizational goals
Organizational Savvy
◦ Maneuvering comfortably through complex policy, process, and people-related organizational dynamics
◦ Stepping up to address difficult issues, saying what needs to be said
High School diploma or equivalent
Must be 18 years old or older
Excellent communication, verbal, and written skills
Excellent communication, verbal, and written skills
Able to travel to stores throughout the district
Excellent customer service skills
Knowledge of administrative aspects of store operations
Communicate with customers, standing and maneuvering on sales floor and stockroom, operate register, lift and carry 50 pounds, hand/fold merchandise, climbing, reaching, pushing/pulling
Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives
Ability to work a flexible work schedule, including nights, weekends, and holidays is required

Address / Location:

2113 Brea Mall, Brea, CA

Website:

Apply Now

ID:

JOB-64529

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