Sales Associate Needed - Brea, CA

Posted on: 07-28-2025 08:16 AM PST

Job Description:

Express is seeking a Retail Sales Associate to join our team
The Sales Associate is responsible for p roviding a great in-store shopping experience for our retail customers w hile assi stin g with addit iona l tasks such as stocking, cleaning, folding merchandise, etc
Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers
Follow company policies and procedures to ensure the safety of all our associates and customers
Assist with product launch changes according to company SOP
Provide a Great Customer Experience
Deliver on all aspects of the customer experience model
Process transactions quickly and accurately reducing the customers wait time
Positively resolve customer service-related issues as they arise and determine resolution or escalate further - communicate allissues and resolutions to Store Management
Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate
Other essential functions may occur as directed by your supervisor

Job Requirements:

Education: High School or Equivalent
Years of Experience: 0-2 of relevant job experience - minimum 6 months
Proficient in use of technology (iPad, registers)
Meets defined availability criteria, including nights, weekends and non-business hours
Meets physical requirements
Customer service skills and ability to interact with customers
Strong verbal and written communication skills specifically with customers, sales leadership team and associates
Demonstrated collaborative skills and ability to work well within a team

ID:

JOB-65084

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