Office Coordinator / Administrative Assistant Needed - Burbank, CA

Key Responsibilities

• Coordinate communications and follow-up with field clinicians and office staff
• Document medication changes and maintain accurate patient records
• Address patient concerns and coordinate appropriate clinical follow-up
• Manage and maintain monthly clinician schedules and assignments
• Communicate patient status updates and care needs to physicians
• Obtain, verify, and maintain pharmacy medication profiles for new admissions
• Process, track, and close Plans of Care (POC) and physician orders, ensuring timely signatures and follow-up
• Coordinate daily coding submissions and documentation workflows
• Review patient charts, OASIS assessments, Plans of Care, and clinical documentation for accuracy, completeness, and regulatory compliance
• Identify documentation deficiencies and collaborate with clinicians to ensure timely corrections
• Assist with Quality Assurance (QA) activities, chart audits, and compliance monitoring
• Prepare discharge summaries, physician orders, and other clinical documentation
• Support agency readiness for audits, surveys, and accreditation reviews
• Provide administrative and operational support as needed

Qualifications

• Previous home health experience is required; only candidates with direct home health experience will be considered
• Excellent verbal and written English communication skills are required
• Strong knowledge of home health regulations, documentation requirements, and clinical workflows
• Experience with QA, chart review, OASIS review, and compliance processes preferred
• Exceptional organizational skills with strong attention to detail
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment
• Proficient in healthcare documentation systems and Microsoft Office applications
• Professional, dependable, and able to work independently

What We're Looking For

The ideal candidate is proactive, resourceful, and committed to excellence. They possess a strong understanding of home health operations, take ownership of their responsibilities, and contribute to maintaining the highest standards of patient care, documentation quality, and regulatory compliance.