Member Frontline Cashier - Riverside, CA

Posted on: 08-28-2025 08:15 AM PST

Job Description:

You play a major role in how our members feel in the club and when they leave
We are looking for friendly faces to run registers and support our members through the self-checkout experience!
The pace can be really fast, especially in the evenings, on weekends, and during a holiday season
There are times when you have to juggle several tasks in a short amount of time while helping members: scanning items, processing payments, and maintaining a clean area—you get the idea!
It’s hard work, but our cashiers find it rewarding, especially since they’re a part of a large team with a common goal: happy, satisfied members
You keep member satisfaction as your top priority
Maintaining a positive attitude by smiling, greeting and thanking members
Providing exceptional customer service to members across the club as needed, answering any questions they may have
Maintaining a clean, neat, and member-ready area
Maintains safety of facility according to company policies and procedures by conducting safety sweeps; following forklift spotting procedures; following procedures for handling and disposing of hazardous materials; following company steel standard guidelines; and correcting and reporting unsafe situations to facility management
Provides member service by acknowledging the member and identifying members needs; assisting members with purchasing decisions; locating merchandise; resolving member issues and concerns; promoting the company's products and services; providing guidance and support to members regarding member self-service technology; processing member purchases; assisting members with payments according to company policies and procedures for different membership and payment types; assisting members with transactions utilizing registers or self-checkout area; zoning the area; and arranging and organizing merchandise
Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices
Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback

Job Requirements:

You thrive in fast-paced environments
You’re a multi-tasker at heart
You can stand for long periods of time while assisting members quickly and accurately
You’re a problem solver who tackles obstacles head-on to ensure each task is completed with excellence
If none are listed, there are no minimum qualifications
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications

Website:

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ID:

JOB-65769

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