Front Desk Clerk Needed-Անհրաժեշտ է ընդունարանի աշխատակից - Glendale, CA

Posted on: 10-07-2025 10:38 AM PST

Job Description:

All for Health, Health for All, Inc. (AFH) is a nonprofit Federally Qualified Health Center (FQHC) and a certified Patient-Centered Medical Home. For over 40 years, we have provided high-quality, accessible healthcare services to medically underserved and diverse populations across Los Angeles County, Orange County, and the state of Nevada. Our integrated, team-based model includes general family practice, pediatrics, behavioral health, mental health services, and adult day health care. In the past year alone, we served over 30,000 patients across more than 90,000 visits at a dozen clinic locations.

AFH is currently seeking dedicated and compassionate individuals to join our mission-driven team. We are hiring Full-Time Front Desk Clerks . This is an excellent opportunity to engage directly with patients and contribute to a supportive, patient-centered care environment.

Job Requirements:

Responsibilities include but are not limited to:

Answering and directing phone calls professionally
Greeting and assisting patients upon arrival
Scheduling, modifying, and canceling appointments
Maintaining efficient patient flow and clinic schedules
Verifying insurance coverage and benefits
Accurately entering patient information into the Electronic Medical Records (EMR) system
Ensuring medical records are current and properly maintained
Reconciling daily charges and billing
Performing other administrative duties as assigned
Qualifications:

Minimum of 3 years of customer service experience in a medical or healthcare setting
Strong verbal and written communication skills
Ability to read and understand basic medical terminology
Proficiency with computers and electronic medical systems
Knowledge of insurance plans, benefits verification, and authorization procedures
Ability to prioritize tasks, multi-task efficiently, and demonstrate critical thinking
Highly organized, detail-oriented, and able to work independently
Professional, calm, and empathetic demeanor in high-pressure situations
At AFH, we value individuals who are mature, sincere, and empathetic with patients and staff alike. A positive attitude and a commitment to building trust are essential.