DISPATCHER / CALL CENTER TEAM LEAD - Montrose, CA | Full-Time

Posted on: 11-06-2026 04:57 PM PST

Job Description:

We are looking for an experienced, organized, and dependable Dispatcher / Team Lead who can take initiative, support and coach our call center agents, and help keep the team organized, productive, and working toward the same goals.

What You'll Be Doing:

Dispatch incoming leads to sales representatives
Coordinate and manage appointment schedules
Help lead, coach, and support call center agents to improve their performance
Monitor daily activity and ensure team members stay on top of their responsibilities
Keep the team focused, motivated, and working toward shared appointment-setting goals
Identify areas where agents need additional guidance or training
Communicate with customers and sales representatives
Make outbound calls and schedule appointments during downtime
Maintain accurate customer and appointment records

Job Requirements:

What We're Looking For:

Call center, dispatching, or scheduling experience preferred
Strong leadership, communication, and multitasking skills
Ability to coach and motivate others while leading by example
Organized, detail-oriented, and dependable
Comfortable making and receiving customer calls
Able to take initiative and solve problems independently
Ability to hold team members accountable in a professional and supportive manner
Positive attitude and a team-oriented mindset

We're looking for someone who understands that a successful call center is a team effort. Someone who can lead by example, help others improve, keep everyone accountable, and make sure the entire team is working toward the same goal while remaining hands-on with dispatching and appointment setting.

Please email your resume to anna@atombuildersinc.com

Join our team and grow with us!

Salary:

$22-25.00 per hour + bonuses

Phone Number:

747-371-0404

E-mail:

Anna@atombuildersinc.com

ID:

JOB-74555

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