Customer Service and Appointment Setter are Needed - North Hollywood, CA

Posted on: 10-31-2024 08:52 AM PST

Job Description:

About Us:
We are a fast-growing business specializing in premium window shades and coverings. We take pride in offering exceptional products and providing a personalized experience to our clients in our North Hollywood showroom and through in-home consultations. With almost two years of successful operations, we are now looking to expand our team and continue offering top-tier customer service.

Position Overview:
We are seeking a highly motivated and detail-oriented Customer Service and Appointment Setter to join our team. In this role, you will be responsible for scheduling both showroom and in-home consultation appointments, ensuring smooth communication with clients, and assisting with follow-up tasks. Your goal will be to provide excellent customer service by coordinating appointments that allow clients to experience our product offerings firsthand, either in the showroom or at their homes.

Job Requirements:

• Answer incoming calls and respond to inquiries regarding showroom and in-home consultation appointments.
• Schedule and confirm appointments for both showroom visits and in-home consultations.
• Communicate effectively with potential and existing customers to assess their needs.
• Follow up on leads to book consultations.
• Maintain a detailed calendar and appointment records.
• Provide exceptional customer service, representing The Shade Avenue brand with professionalism.

Qualifications:

• Previous experience in an appointment-setting or customer service role (preferred).
• Fluent in English (a must).
• Strong communication and organizational skills.
• Ability to work independently and manage time efficiently.
• Proficiency with scheduling software and Microsoft Office.
• Positive attitude and a customer-first mindset.

Address / Location:

7258 1/2 Bellaire Ave, North Hollywood 91605

Phone Number:

818-660-6101

E-mail:

theshadeavenue@gmail.com

ID:

JOB-59890

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