Billing & Customer Service Representative Needed - Պահանջվում է հաշվառման և հաճախորդների սպասարկման ներկայացուցիչ - San Fernando, CA

The Company
We're growing! Celebrating our 44th Anniversary! Our company is a family owned and operated security company. We pride ourselves on giving fantastic customer service, as well as providing a great internal culture in which to learn and grow your skills and your career. Our benefits package includes medical, dental, and 401(k). We love coming to work every day, and we hope you will too.

The Job
We need a friendly, detail-oriented person who is fluent in English and Armenian to bill our customers and provide great telephone customer service. Other responsibilities include data entry, filing, folding and mailing letters, outbound calls to existing customers, and special projects as needed.

If you are smart, upbeat and like to work hard, this is a great opportunity. You must have a desire to grow and be successful. Our company is growing rapidly, and there are continuous advancement opportunities.

You will enjoy our incredible friendly family/team atmosphere, and the commitment of each individual person here to being their best and giving their best. You will be working in a unique, beautiful facility in a safe neighborhood.

Experience/Abilities (Qualifications)

Desire for personal growth and advancement

Good verbal and written communication skills

Attention to detail

Excellent customer service skills

Fluent in English and Armenian

Bachelor’s degree or equivalent combination of formal education and experience

Proficient with Windows, MS Word and MS Excel

Main Duties and Responsibilities (to begin)

Learn our accounts receivable program

Answer phones

Customer service

Bill customers for our installations and repairs

Analyze and resolve customer account problems

Create reports using accounts receivable program and Excel

Data entry

Perform research and compile reports for management

Coordinate activities with other departments

Assist with other administrative and clerical functions

Perform and/or coordinate special projects as directed

Job Type: Full-time
Salary: $20.00 to $26.00 /hour
Expected hours: No less than 40 per week

Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance