Beauty Advisor Needed - Pasadena, CA

Posted on: 06-16-2025 08:10 AM PST

Job Description:

The Beauty Advisor (BA) is responsible for providing an exceptional experience for all Ulta Beauty guests by engaging each guest to determine their individual needs, conducting cashier tasks, keeping fixtures stocked with merchandise, maintaining overall store cleanliness and completing tasks as assigned
The BA supports the leadership team through a focus on performance (service/retail sales and in-store events), people (guest service), and process (operating procedures and compliance standards)
This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge
The BA is a champion of Ulta Beauty’s mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):
Contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty (including credit), omni-channel sales, and retail shrink as set by Ulta Beauty for the store
Ensure that each guest receives exceptional service by providing a guest-friendly environment, which includes greeting and engaging each guest entering the store, personalizing service to their needs, answering questions about products and services, informing guests about promotions and sales, and recommending complementary Ulta Beauty products and/or services
Courteously handle customer service, sales, refunds, and exchanges and assist with on-line orders
Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and the guest service experience
Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals
Take the initiative to stay informed regarding new and existing products and services during work time and be knowledgeable about the ingredients and benefits of these products and services to better serve guests
Maintain prompt, regular attendance
Contribute to an inclusive environment that supports teammates, peers, and the internal and external guests served
Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests on the salesfloor and when prompted by Ulta Beauty’s systems
Collaborate with managers and associates throughout the store to help grow the business
Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance
Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards
Adhere to Ulta Beauty’s dress code
Drive sales by keeping assigned work area replenished, signed and faced, and ensuring testers are available
Maintain outstanding store standards and overall store cleanliness including salesfloor, restrooms, cashwrap, backroom, and break area
Participate in completing merchandise resets, planograms, marketing and advertising displays, physical inventory procedures, and processing/unloading shipments using Ulta Beauty’s technology and best practices
Protect company assets by following loss prevention best practices and providing exceptional guest service
Execute other operational tasks as directed
Continuous mobility throughout the store during shift
Frequent standing, bending, pulling, pushing, reaching, and twisting during shift
Continuous and/or frequent lifting, carrying, and/or moving up to 25 lbs
during shift
Continuous coordination and manipulation of objects during shift
If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job

Job Requirements:

Demonstrates a passion for guest service and competency for selling
Proficient with basic technology (e.g., Point of Sale system and Apple devices)
Ability to build and maintain strong customer relationships
Ability to troubleshoot
Ability to work independently and as part of a team
Work a flexible schedule to include days, evenings, weekends, and holidays

Website:

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ID:

JOB-64267

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