Automotive Service Writer Needed - Los Angeles, CA

We're seeking a knowledgeable and customer-focused Automotive Service Writer to join our thriving automotive repair shop in Culver City. If you're enthusiastic about providing exceptional customer service, have excellent communication skills, and possess experience in automotive service writing or advising, we'd love to hear from you.

Key Responsibilities:
Greet customers promptly, assess their automotive service needs, and create detailed service orders.
Clearly communicate customer concerns and vehicle issues to technicians, ensuring accurate diagnosis and efficient repair.
Provide professional estimates for repair costs and timelines, maintaining transparent communication throughout the repair process.
Regularly update customers on the status of their vehicles, manage expectations, and deliver exceptional customer care.
Handle administrative tasks, including documentation, invoicing, and managing appointments effectively.
Upsell additional services appropriately, based on customer needs and vehicle assessments.